Districts are now able to edit staff members' access to OnCourse products by adding, deleting, pausing, or unpausing product licenses linked to a staff member. This can be done in the License Manager application.
This feature is only available to District-Wide Data Managers.
To access the License Manager application:
- Navigate to the System Manager
- Click on the License Manager application
PAUSE/UNPAUSE LICENSES
Pause Licenses
- In the top section, click directly on a product license to select it
- In the bottom section, set the Show filter to All Users
- Next, select the staff members to which you would like to apply the changes
- Click the Batch Update button
- In the new window click the Field field
- Select Update Paused
- Click in the License Status field
- Choose Paused
- Click on Update
- The word Paused will be visible next to any staff member whose access has been paused. Their license is temporarily inactive.
Unpause Licenses
- In the top section, click directly on a product license to select it
- In the bottom section, set the Show filter to All Users
- Next, select the staff members to which you would like to apply the changes
- Click the Batch Update button
- In the new window click the Field field
- Select Update Paused
- Click in the License Status field
- Choose Unpaused
- Click on Update
- The word Paused will be removed next to any staff member whose access was previously paused. Their license is once again active
ACTIVATE/DEACTIVATE LICENSES
Deactivate Licenses
- In the top section, click directly on a product license to select it
- In the bottom section, set the Show filter to All Users
- Next, select the staff members to which you would like to apply the changes
- Click the Batch Update button
- In the new window click the Field field
- Select Update License
- Click in the License Status field
- Choose Deactivate
- Click on Update
- The word un-licensed will be visible next to any staff member whose access has been removed. Their license has been removed.
Activate Licenses
- In the top section, click directly on a product license to select it
- In the bottom section, set the Show filter to All Users
- Next, select the staff members to which you would like to apply the changes
- Click the Batch Update button
- In the new window click the Field field
- Select Update License
- Click in the License Status field
- Choose Activate
- Click on Update
- The word un-licensed will be removed next to any staff member whose access was previously removed. Their license is once again active.
Comments
2 comments
I need to use the username of an inactive user and the system won't let me because it says that it is in use. I need to delete this user because her just being inactive is not enough. What to do?
OnCourse does not allow for users to be deleted, only inactivated. To resolve your current issue, edit the inactive user's username and save. Then you will be able to add the new user and use the inactive user's pervious username.
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