Parents have the ability to submit a request to make changes to their contact information. These are the steps they have to follow:
- log into the parent portal
- click on the View/Edit Student and Guardian Link option
- select the Update button
- complete the form
- Submit the change request.
Your district has the option to require documentation when changes are made to the physical address. If this feature is configured, when a guardian requests a change to the physical address, they will be required to also include supporting documentation.
If you would like to activate this feature, please contact OnCourse Support.
Once the change request is submitted, the district has the option to approve or deny the request. If supporting documents are attached, documents will show up in the list of requested changes. Districts can either accept or reject the documents.
If accepted, the documents will be saved to the student's portfolio. A school year folder will automatically be created in the student's portfolio files and the accepted documents will be saved in that folder.
- Don't forget, you also have the option to click the Download Supporting Documents button to download documents in a zip file
This functionality also applies to online registrations. If a guardian attaches documents to their student's registration, when the submission is finalized, all of the documents will be automatically saved to the student's portfolio.