OnCourse Connect is your parents’ way of keeping track of their children’s grades, attendance, and other school activity. As parental contact information changes, they can submit their changes to you so you can update them in the guardians’ profiles. There is an easy way to accept or reject Contact Change Requests as well as check existing guardian profiles to ensure duplicate requests aren’t being made.
When parents submit changes, follow this guide to process their requests and easily view current guardian information at the same time.
In “Student Info”, select the “Contact Change Requests” option.
Double click to open a particular request.
Guardians already in the system with the same last name will appear in this tab. Search this list to see if the guardian being added already exists.
If the guardian record already exists, check box next to that guardian and click the “Link Existing Guardian” button.
If the guardian record does not already exist, click the Current Guardian Info tab.
All current guardian information can easily be viewed here. Confirm that there are no duplicate entries. When finished, return to Requested Changes tab.
Click the drop down menu next to each requested change to either confirm or reject each individual request.
You can also choose to confirm or reject all proposed changes all at once
When you have finalized your decisions, click to complete change request
Upon completing or rejecting any request, you will have an opportunity to create internal notes and send an email to the person requesting the change.
By default, the “Send email to guardian” box will be checked. Uncheck this box if you don’t want to send an email to the person requesting the change.
Complete the desired sections and select the “Complete Transaction” button.
To view the notes choose “Processed Requests” from the drop-down menu.
The notes will be visible here.